Category Archives: Ad Sales

Facebook: A Local News Company

 

facebook

Let’s not get carried away, Facebook is still the world’s second most visited internet site (after YouTube.) But no one can deny that the past two years have been bumpy for the leading social media company. Privacy scandals, post-2016 election revelations of Facebook’s failure to more forcefully counter the sharing of ”false news,” and an unpopular change to Facebook’s algorithms have all contributed to user defections and declining site visits.

Indeed even if some of the decline in traffic to Facebook is actually due to their users spending more time on other apps, Facebook’s Instagram and Messenger for example, Facebook’s much publicized announcement yesterday to invest in local journalism is as much about the priorities of Facebook’s core businesses, as it is an attempt to make amends for recent missteps.

First, what exactly are we talking about here? Facebook is granting over $300 million to a select group of journalism nonprofit partners including the Pulitzer Center, the American Journalism Project, the Local Media Association and several others. The grants are to fund the hiring of journalists to focus on local news and content as well as the development of technology for better ”storytelling and newsgathering.” Here’s a roundup of reporting on the story:

The Street

Axios

Editor & Publisher

Reuters

Second, why invest in local news and content? Because it is the backbone of social media sites, especially Facebook. Nearly half of Facebook users get news on the site and about half of those users share or comment on the news. In short, news is vital to Facebook’s audience engagement and community building.

Third, why are news audiences important? Aside from the fact that publications need subscribers and readers, news consumers tend to be better educated and have average to above-average household incomes. Advertisers value print publications and digital news platforms because they are ”trusted environments” for their brands. But social media users have said they tend to not have as much trust in the news they find on Facebook, Twitter and other social media sites. Without trusted content, Facebook smartly knows they’ll have a harder time attracting advertisers and developing new revenue streams. Given that news consumers are most likely to trust strong local journalism, Facebook’s investments in local news production is a straightforward play for increasing trust, increasing engagement and increasing revenues.

 

Contributor: Jim Jinks

 

 

 

 

 

Performance Metrics: PPC vs. PPCall

metrics screenshot

For ecommerce and direct-to-consumer advertisers and marketing managers, we know there’s no shortage of metrics or Key Performance Indicators (KPIs) to ponder and occupy our time.

Close or Conversion Rate

Cost Per Click (CPC)

Click Thru Rate (CTR)

Cost Per Acquisition (CPA)

Abandonment Rate

Cost Per Thousand (CPM)

Ad Cost/Conversion (ACoS)

Lifetime Value (LTV)

Pay Per Click (PPC)

The majority of these metrics or KPIs are online or ecommerce focused, of course. As we all know, marketing dollars have increasingly gravitated toward digital media in large part due to its measurability. But at Mediabids we specialize in lead generation via print publications and platforms. In other words, we bring ecommerce-like metrics to offline commerce.

Several of the KPIs in our industry -performance-based print advertising- are just like those in digital marketing; namely LTV, CPA and conversion rate to name a few. But our ”click” is an actual customer call and our ”conversion” refers to a customer call being long enough to be a ”qualified call” – meaning the customer is normally speaking with the advertiser’s call center for one-minute or longer. We use unique phone numbers and URLs to track response to our client’s advertising. Whereas the heart of digital media is pay per click (PPC), the core of our industry is pay per call (PPCall.)
amazon ppc

Many may be surprised (or not) to know that Amazon has emerged as one of the largest pay per click platforms in digital advertising. Amazon.com adds campaigns and new consumers every day. In fact, Amazon merchants currently enjoy a 10% average conversion rate -the highest in PPC advertising, so more and more advertisers are moving budget from Google and Facebook to Amazon PPC.

This got us thinking. How does Mediabids’ pay per call advertising compare with the industry leading pay per click platform? How does PPC compare to PPCall?

The following Amazon stats come from a recent PPC Den Podcast [”Amazon PPC Advertising Stats”] done by the guys at Adbadger.com. Click the link to check it out. The Mediabids PPCall stats are directly from our platform.

 

amazon ppc vs mediabids ppcall

  • Amazon’s global reach is well over 2 billion site visitors per month. At Mediabids our affiliate publications total in the hundreds of millions of print circulation per month. It goes without saying that on any given day our advertisers are reaching far fewer potential customers than sellers on Amazon. Nevertheless, the average campaign on Amazon generates 185 clicks a day while we generate an average of 48 gross calls per day. So on a per thousand basis, Mediabids’ performance-based print advertising is far more effective at generating response than even the best digital PPC platform.
  • Conversions per day, per campaign are very similar – 18 on Amazon and 17 for Mediabids. Admittedly this isn’t a true apples-to-apples comparison but the similarity is notable.
  • As you can see our average conversion to a qualified call (42%) is 4x higher than the average conversion rate of a campaign on Amazon (10%.) Alternatively, the average cost per call ($13.60) is significantly higher than the average cost per click ($1.01.) Important to note here that this relatively low average cost per click for Amazon does mask the much higher PPC rates in the more popular categories. But pay per call rates, given the higher operating costs, simply demands higher advertiser payouts per call. Also, again, the comparison of cost per click and cost per call isn’t a pure comparison. But the purchase intent and value of a customer actually picking-up the phone to call about a product or service is very high. It demands much more of the customer than a simple click on a digital button. A phone call also gives the advertiser an enormous opportunity to leave a lasting good impression on customers in a way that just isn’t possible through a site experience.
  • The average daily spend per campaign is also not that far off – $186 on Amazon vs. $231 for PPCall. Given the disparity in the per click and per call costs one might expect the difference in the average daily spend per campaign to be greater.
  • Lastly the advertising cost of sale (ACoS) is also more competitive than one might imagine. Our $13.60 ACoS would go up some with the inclusion of sales data from our advertisers but given the benefits to the advertiser of direct interaction with customers, the marginally higher ACoS is justifiable.

So there you have it – PPC vs. PPCall. PPClick will generate a higher volume of activity (though less efficient) but the conversion and cost metrics are more similar with PPCall than not.

Contributor: Jim Jinks

A Decade of Publishing Sales Tips, Tricks and Leadership Notes – On Demand

Tips and Tricks Chalk Illustration

If you’re a publisher and you haven’t yet tuned in to MediaBids’ free monthly Teleseminars, you’re missing out on valuable tips, tricks and anecdotes from both the President of MediaBids, Jedd Gould, and The PowerHour Coach, Earnest Oriente. Both hosts bring decades of advertising and publishing wisdom to listeners each month, and provide actionable guidance on how to make your publication the best it can be.

They’re available on demand HERE

Here’s a snapshot of some of the topics covered in 2018 –

June 2018 Essential Questions, Which Ones Generate More New Ad Sales?
May 2018 Navigating Adversity: Ad Sales Challenges & Opportunities?
March 2018 Ad Trends & Results, What Are The Stats Showing?
February 2018 Your Referral Engine, Working as Planned?
January 2018 S.W.O.T + S.M.A. = Giant 2018 Ad Sales?

If you have a request for any specific topics to be covered in our next TeleSeminar, please email marketing@mediabids.com

Advertising is Dead

cemetery

I’m sure on a Monday morning, at the beginning of a long week of anticipated sales and prospecting, the last thing anyone would want to read is that their industry is ”dead.” I’ll admit ”Advertising is Dead” is a strange title for a post, especially given that Mediabids is in the advertising business and our last blog post title happened to be  ”6 great ads that prove print isn’t dead.” Obviously advertising isn’t dead but the way many people still think of advertising -meaning the way many of your clients still think of advertising- is very much dead. This is particularly true at the local SMB level where advertising for the purposes of reach (i.e. to get the word out or simply build awareness) is very much dead.

As we all know, digital has been disrupting the advertising business for many years now. To date, the greatest disruption has been to the newspaper and magazine business but lately the bigger story is the disruption in local TV and radio. SMBs have increasingly relied on digital advertising channels – first it was local search ads and now it’s search plus social media advertising. Why?

It’s not that fewer people can be reached by local TV and radio, quite the opposite.

It’s not that local TV and radio have lost all their considerable powers to influence an audience.

It’s not necessarily about the cost of creating TV and radio spots (although for some SMBs this may be an excuse they frequently give to media sales people.)

It’s also not even about the cost of buying local TV or radio time (although it’s not inexpensive.) If advertisers could better measure the impact of local TV and radio, the sticker price would be less of an issue. In other words, what advertisers don’t want to pay for is the unknowns.

Earlier this year, eMarketer announced that digital display ad spending would exceed search spending for the first time. In 2016, digital display ad spending is projected to increase 23% while search spending would grow another 10% this year. The reasons for the growth in digital display are several: the improvement in the user-experience online (or UX as the fancy people call it); the explosion in smart phone adoption; and perhaps most importantly, the ability to better qualify (and CONVERT) traffic and customers through the use of video, rich media and native advertising online.

As I said, advertising in terms of reach is dead. But advertising in terms of conversion, as the eMarketer article suggests, is booming. It’s all about conversion now, especially at the SMB level. Automakers, soft drinks and snack makers, national quick-serve chains and some retailers still need big reach to drive people into store locations. However, many SMBs are much more interested in the conversion of digital traffic to paying customers. This means a mix of media that allow SMBs to qualify callers and site visitors -such as digital display, search, email, social media and PRINT.

Yes, I subtly added print advertising to the list.

It’s true. Print advertising still has a big role to play in our increasingly digital first world, especially for the SMB market.

At Mediabids, our advertisers have conversion rates that are well into double digits (the average is about 40%.) So advertising, as we have long known it, is dead. But what advertisers want from their investment in advertising hasn’t changed much at all – they want to pay for customers at a cost-effective rate. This means that digital and print advertising is most relevant and still kicking.

Post by Jim Jinks

 

Join us to build your 2017 Ad Sales Plan

Advertising Sales Leaders, Ad Sales For 2017, What Is Your Plan?

Join media/advertising sales expert Ernest F. Oriente, the founder of PowerHour, LLC, and the live weekly PowerHour Advertising Sales Academy and Jedd Gould, CEO of MediaBids for a FREE MediaBids PowerHour teleseminar on Thursday, September 15th at 1:00 p.m. Eastern/New York time focused on Ad Sales For 2017, What Is Your Plan?

Details are below for our 245th free educational PowerHour, since 1995.

During this 60-minute MediaBids PowerHour we will be discussing the points below plus fielding your specific questions:

#1. Planning for 2017 ad sales, what trends are you tracking?  How are print versus digital ad sales comparing?

#2.  What is your plan for selling to ad agencies and key decision-makers during this upcoming budget season?

#3.  Your U.S.P. + your media kit + your alliances = smart business development + focused selling + media comparisons?

As prep for #2 above and to continue this discussion with ad sales leaders from around the world, please join our flagship LinkedIn group, Advertising Sales Success—with 4600+ leaders on this url:  http://tinyurl.com/kxtlmvv

Registration Information
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When:  Thursday, September 15th

Please note, the above MediaBids PowerHour starts at 1:00 p.m. Eastern/New York/Toronto time, which is

12:00 p.m. Central/Dallas/Winnipeg time
11:00 a.m. Mountain/Denver/Calgary time
10:00 a.m. Pacific/San Francisco/Vancouver time
9:00 a.m. Alaska time
6:00 p.m. GMT/London time

Fee:  No charge

Recording is available after the MediaBids PowerHour, but you must register below to receive it.

To register, please go to:  http://marketing.mediabids.com/seminar/TeleSeminarReg.html

For additional registration information, please contact MediaBids.com at 800-989-0406 or E-mail jpeterson@mediabids.com

We look forward to having you join us

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